The Customer Experience Experts

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We turn customers
into fans.
We know how to measure authentic customer satisfaction and improve CX standards.

learn more www.feedbackhunters.pl

Single customer experiences like a mirror reveal the truth about your business.

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Your customer is not an algorithm.

An online survey alone won’t capture real, multi-dimensional customer feedback.

Our CX standards studies will help you collect reliable data in the right context in just a few days.

Book your discovery call

Benefits of working with Feedback Hunters:

  • Increased customer satisfaction

  • Better recommendation statistics

  • Improved customer loyality

  • Increased sales performance

  • Self-awareness of strengths of your business

  • Optimized customer service processes

  • Increased customer satisfaction

  • Better recommendation statistics

  • Improved customer loyality

  • Increased sales performance

  • Self-awareness of strengths of your business

  • Optimized customer service processes

How does it work?

  • #1

    We define the scope of the study together

  • #2

    We create the evaluation tool

  • #3

    We conduct the study in one of the following methods: face-to-face, on-line or via phone

  • #4

    We analyze the results and share conclusions

  • #5

    We help to implement the recommendations

get a quote

Available evaluation methods:

A face-to-face conversation with the customer

An online or phone conversation with the customer

A personalized questionnaire

Join over 50 incredible businesses from various industries:

    In the world of AI we still believe in the power of a real human-to-human conversation.

    • 10+

      Years of Experience

    • 10+

      Own Evaluation Tools

    • 10+

      CX Strategies

    • 50+

      CX Standard Audits

    • 100+

      Mystery shopper

    • 500+

      1:1 Conversations with Customers

    • Łukasz has perfectly identified our business needs and shared tailored recommendations. Our cooperation was dialogue-driven and focused on creating solutions.

    • An effective CX strategist and leadership mentor. Łukasz is experienced, open-minded and has knowledge that broadens horizons. Solutions he proposed bring tangible results.

    • Stakeholder dialogue sessions he led were really valuable. Łukasz easily highlights areas requiring an improvement often discovering many unseen details. Every conversation with him generates new ideas and solution.

    • Joanna Karlik-Knocińska, CEO of Volvo Karlik

    • Andrzej Bloch, CEO of Hymer Poznań

    • Łukasz Stefański, Service Manager at Toyota Bońkowscy

      My mission is to grow the potential of people and businesses to build a better future together.

      Sekcja treści SEO

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